Maven uses a structured approach and set of tools for leading the people side of change to achieve your desired outcomes. We help you appropriately invest budget, people and expertise in the people-dependent portion of initiative ROI, the "hard side" of change. We typically deliver all of these services throughout the course of a large-scale change initiative. We can also partner with your internal resources or other consultants to provide strategic direction, experience-based coaching and collaborative delivery.
We are certified and experienced in implementing Prosci's ADKAR® Change Management methodology, but are also familiar with CAP, Kotter and other respected approaches. We can provide you a change management framework or work with yours, and integrate seamlessly with several project implementation methods including Agile, waterfall, Logical Framework and PMI.
Maven is well-versed in research and experience-based communication strategies that best help people transition through change. Effectiveness lies in the nuances of how, when and through whom messages are delivered. Our comprehensive communication strategies incorporate leading practices and effectively meet audience needs. We have designed and managed several press, customer, partner and employee communications programs.
Maven equips your people with training plans that leverage adult learning science and best practices. We develop and deliver training strategy, curriculum, materials and "train the trainer" programs. Training effectiveness significantly impacts the speed at which people can adopt changes. Maven’s professional trainer has an effective, enjoyable teaching style and has trained hundreds of professionals in leadership, technology, marketing and change management.
Maven develops professional and engaging change communication messages, presentations, website content and marketing materials for internal and external audiences. We have written and edited copy for several global marketing campaigns and a published author, and have also produced thousands of pages of top-notch custom training content.
Maven helps ensure that your change is positioned within a comprehensive business strategy. The quality of your solution, the amount of change you introduce at once, the sequencing and timing of your changes and your resource plans are all essential factors in getting expected results. We work with you to make sure that your plans are realistic, solid and position your people for success.
Maven has coached executives in all types of businesses for over 15 years, from large global companies like Microsoft to small businesses. We have a passion for helping executives and managers develop their ability to successfully lead current and future changes. We also coach new change management practitioners in how to apply their Prosci® training in their projects.
AREAS OF EXPERTISE
An experienced change management leader can help any change succeed, but sometimes it’s nice to work with someone who understands your business or the specific type of change impacting your organization. Maven has experience implementing several types of changes in many different environments and is always eager to learn more. This is not an exhaustive list, so please call to ask about our experience with the changes ahead for you.